Vantus Consulting is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains what data we collect, why we collect it, and how we protect it.
1. Who We Are
Vantus Consulting ("we", "us", "our") is a business consulting firm based in Malaysia. We can be contacted at:
Email: andy@vantus-consulting.com
Phone: +60 10 439 8022
Website: vantus-consulting.com
2. What Personal Data We Collect
When you interact with our website or contact us, we may collect the following personal data:
- Contact information — your name, email address, phone number, and company name when submitted through our contact form
- Enquiry details — the service you are interested in and any information you voluntarily share in your message
- Usage data — basic website analytics including pages visited, time on site, and referring source (collected anonymously where possible)
- Communication records — records of emails, calls, or WhatsApp messages exchanged between you and Vantus Consulting
We do not collect sensitive personal data such as financial account information, identity card numbers, or health-related information through this website.
3. Why We Collect Your Data
We collect and process your personal data for the following purposes:
- To respond to your enquiry or consultation request
- To schedule and conduct the free Profit Leak Audit or any agreed engagement
- To send you information about Vantus Consulting's services that may be relevant to your business (only where you have consented)
- To fulfil any contractual obligations between Vantus Consulting and you or your organisation
- To comply with applicable Malaysian laws and regulations
- To improve our website and services based on how they are used
4. Legal Basis for Processing
Under the PDPA 2010, we process your personal data on the following grounds:
- Consent — when you submit our contact form, you consent to us processing your data to respond to your enquiry
- Legitimate interest — to operate our business, follow up on client enquiries, and improve our services
- Contractual necessity — when data processing is required to fulfil a consulting engagement you have entered into with us
5. How We Store and Protect Your Data
Your data is stored securely using industry-standard practices. Contact form submissions are processed through Netlify Forms and stored on Netlify's secure servers. We take reasonable steps to protect your personal data against unauthorised access, loss, misuse, or disclosure.
We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law. Enquiry data is typically retained for 2 years from the date of last contact.
6. Who We Share Your Data With
We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
- Service providers — trusted technology providers who assist in operating our website and communications (e.g. Netlify for form processing, Google for analytics), all bound by confidentiality obligations
- Legal requirements — if required to disclose your data by Malaysian law, court order, or government authority
- Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity
7. Your Rights Under PDPA 2010
Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal data we hold about you
- Right of correction — you may request that we correct any inaccurate or incomplete personal data
- Right to withdraw consent — you may withdraw your consent for us to process your data at any time, without affecting the lawfulness of processing prior to withdrawal
- Right to limit processing — you may request that we limit how we use your data in certain circumstances
To exercise any of these rights, please contact us at andy@vantus-consulting.com. We will respond within 21 days as required under PDPA 2010.
8. Cookies
Our website may use basic cookies to improve your browsing experience and collect anonymous analytics. These cookies do not store personally identifiable information. You may disable cookies through your browser settings, though this may affect how our website functions.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect any revisions. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Andy
CEO & Founder, Vantus Consulting
Email: andy@vantus-consulting.com
Phone: +60 10 439 8022